Personal data
You are the controller of the operational records in your workspace; we act as processor. Access, correction and deletion requests are handled in Your data, with review for statutory retention and legal holds.
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COMPLIANCEWhat is covered.
What is not.
Practical notes on data, tax and hosting. They describe the software and its settings; they are not legal advice.
The notesFive topics,
Five topics,
stated plainly.
VAT and invoices
Invoices carry your tax registration number. The default UAE VAT rate is configurable (currently 5%). Foreign-currency invoices show VAT in the base currency.
E-invoicing
We are not an accredited e-invoicing service provider. An adapter for a verified provider is on the roadmap; today invoices reconcile with the system you already use.
Hosting and region
Deployment region: AWS eu-north-1 (Stockholm). Subprocessors and their roles are listed on the subprocessors page.
Retention
Records are kept 90 days after the applicable exit milestone, subject to contract, statutory records and legal holds.
Regulated cargo and customs
The customs module manages cases and hands over to a licensed broker channel. Dangerous, cold-chain and bonded workflows need subject-matter review.
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